• Elevators
    • Passenger elevators
      • Schindler 3000

        Our flexible passenger elevator solution that matches form with function. The perfect all-around passenger elevator for many different building types and uses.

      • Schindler 5000

        The Schindler 5000 passenger elevator integrates the latest technologies to deliver faster handling times for larger passenger volumes with optimum ride quality.

      • Schindler 6000

        The Schindler 6000 is our premium commercial elevator that combines the latest technology, high-end finishes, larger capacities and custom designs.

      • Schindler 7000

        Meet the Schindler 7000, our passenger elevator for high-rise buildings that exceeds the demanding specifications for tall structures.

    • Freight & other elevators
      • Overview

        We provide appropriate solution for freight, goods & special requirements with various types of bed, glass, panoramic & service elevator.

      • Schindler 2600

        Discover the Schindler 2600 freight elevator for warehouses, shopping centers or industrial facilities. It makes lifting heavy loads a lightweight task.

    • Modernization & upgrades
      • Overview

        Explore our comprehensive elevator modernization and building renovation solutions; engineered to enhance your elevator's performance and aesthetics.

      • ReStore solution

        Restore your elevator with our modernization solution which replaces critical electrical components to upgrade the efficiency and performance of your equipment.

      • ReNew solution

        Renew your elevator with our modernization solution including a new controller, inverter, fixtures, and machine upgrade to ensure a smoother ride experience.

      • RePlace solution

        Replace your existing elevator with our modernization replacement solutions. Enjoy improved equipment operation, plus digitally enhanced mobility.

      • Individual components

        Upgrade individual elevator components like drives and cabin doors to reduce operating costs, satisfy tenants and increase your long-term property value.

    • Destination control
      • PORT elevator

        PORT Technology provides passengers with the lowest possible times to their destinations with the best possible comfort.

    • Building Transit Solutions
      • Overview

        An innovative solution also known as the Building Transit Integrator (BuilT-In) that streamlines operation and information flows across multiple applications, from facial recognition to security access system and robot services

      • BuilT-In Facial Recognition

        By integrating Schindler Transit Management System with facial recognition, BuilT-In brings about a whole new level of convenience.

      • BuilT-In QR

        BuilT-In QR PORT Access is a proprietary Schindler solution that includes the ‘BuilT-In QR’ mobile app, PORT terminals, QR readers and BuilT-In Visitor Management System.

      • BuilT-In Robot Service Connection

        With BuilT-In integration robots can easily navigate busy building environments, place elevator calls to their destination floors, and request elevator status information.

      • BuilT-In Landing Destination Indicator

        Advertisements and infotainments are slowly slotting in every corner of the building, no matter on a TV, touch-screen device, elevator door etc.

      • BuilT-In API

        The agile, powerful API enables building management to effectively analyse data and handle daily operations, from biometric access control to robotics applications and real-time passenger tracking.

    • Digital Media Services
      • Overview

        Our digital media services make it possible to turn your elevators into communication platforms. New possibilities to advertise!

      • Schindler Ahead MediaScreen

        This in-car media solution for elevators provides relevant information to your passengers in real-time, with minimal effort and maximum attention.

      • Schindler Ahead SmartMirror

        Our new in-elevator multimedia experience will change the way passengers enjoy their elevator ride.

      • Schindler Ahead AdScreen

        We created the Schindler Ahead AdScreen to maximize your advertising effect with every elevator trip.

    • CleanMobility
      • Overview

        Explore our solutions that help keep elevators sanitary and safe.

      • ElevateMe

        Our new Schindler ElevateMe mobile application gives elevator passengers the control to interact with elevators using their smartphones.

      • CleanCall

        Our Schindler CleanCall lets passengers select their destination with a simple wave of the hand.

      • CleanCover

        Schindler CleanCover is an antibacterial protective film that covers elevator cabin surfaces that are often touched by passengers, such as the buttons, panels, and walls.

      • kNOw Touch

        kNOw Touch easily replaces conventional touch-based buttons with a sensor interface that requires no physical contact to activate.

      • PORT Technology & myPORT

        Visitors navigate their way through buildings equipped with Schindler PORT and myPORT using only their phone or personal access card.

      • UV CleanAir

        With Schindler UV CleanAir, the air in elevator cabins is sanitized and cycled more frequently and efficiently.

      • UV CleanCar

        Our Schindler UV CleanCar uses UV-C ultraviolet light to destroy bacteria and viruses in elevators reducing the risk transmission between passengers.

      • CleanSpace

        With Schindler CleanSpace, you can adjust the maximum load capacity in elevators to keep cars from becoming overcrowded.

  • Escalators & Moving walks
    • Escalators
      • Schindler 9300

        Enhanced safety features, energy efficiency, and space savings, the Schindler 9300 escalator defines state-of-the-art for moving people in commercial & public spaces.

      • Schindler 9700

        The Schindler 9700 escalator is the ideal mobility solution for large public spaces with high-traffic demands, like airports and train stations.

    • Moving walks
      • Schindler 9500AE inclined

        Developed with shopping malls in mind, the Schindler 9500AE inclined moving walk provides quiet and comfortable transportation from floor to floor.

      • Schindler 9500 horizontal

        Explore the Schindler 9500 horizontal moving walk, the ideal solution for public transportation.

    • Modernization
      • Overview

        Our professional and highly experienced technicians can modernize your escalators and moving walks from simply installing updated components to performing a full replacement.

      • Full replacement

        Upgrade your property by replacing your older equipment with new, cutting-edge Schindler 9300 or Schindler 9700 escalators or with Schindler 9500 moving walks.

      • InTruss

        The existing escalator/moving walk is extracted, keeping its truss in place. A new Schindler escalator or moving walk is assembled inside the existing truss.

      • Modernization kits

        Schindler offers modernization solutions in all areas: safety, energy consumption, and appearance, all designed to bring your escalators and moving walks up-to-date, quickly and easily.

    • Digital Media Services
      • Overview

        Utilizing the captive audience and dwell time, Schindler Digital Media Services will enhance the passengers experience with value adding content, information and entertainment.

      • Schindler Ahead AdSpot

        The urbanization of our world means we are traveling up and down a lot more frequently than ever before. So it is no surprise that our media is also going vertical.

    • CleanMobility
      • Overview

        At Schindler, we’re continuously developing solutions to help keep escalators and moving walks sanitary and safe.

      • Ultra UV & UV Pro

        Schindler Ultra UV and Ultra UV Pro help to keep handrails clean and reduce bacteria and viruses with an innovative and effective UV-C light system.

  • Services
  • Careers
    • Overview
    • Who we are
      • People

        Learn about the people, traditions, and values that motivate us to tackle the urban mobility challenges of the 21st century.

      • Inclusion and diversity

        Our global presence gives us access to the full spectrum of human diversity – reinforcing our ability to adapt and innovate.

      • Society

        Help us transform the world. We’re looking for driven professionals ready to solve society’s most pressing urban mobility challenges.

      • Our values

        Our values are the foundation of everything we do, and allow us to remain a leading global player in the elevator and escalator industry.

      • Facts and figures

        Discover the facts behind what makes Schindler a great company to work for.

    • Why Schindler
      • Compensation and benefits

        Discover more about Schindler employee compensation packages and benefits – competitive salaries are just the start!

      • Work-life balance

        Finding the right balance between work and life can be tough. We make it easier through flexible modern policies designed to meet diverse needs.

      • Training

        The key to maintaining Schindler’s proud legacy is by making sure that all our people – at every level – remain trained and ready.

      • International careers

        International assignments are a key part of how we develop our people. Grow your career internationally with Schindler.

      • Career development program

        Discover how we take our most talented young professionals on an international and multidisciplinary 6-year journey to help their careers flourish.

      • Awards and Accreditations

        Being employer of choice in all operating countries, we are fully committed to create desirable and inspiring working environment. Learn more about the latest milestones and recognitions.

    • Who we look for
      • Experienced professionals

        Whether you’re a lift technician or an engineer, we need people with experience and skill. Seasoned professionals make our elevator service company great!

      • Students and graduates

        Explore the extensive possibilities for students and recent graduates at Schindler.

    • Open positions
  • Segments
  • References
  • Innovations
  • News and media relations
  • About us
Get in touch

Meet Abby: Masterminding smarter elevator service

"We expect our cars to tell us when they need an oil change. Why shouldn’t your elevators tell you when they need service and maintenance?" asks Abby Thebeau, Program Manager at Schindler Ahead, the company’s digital services arm. That’s a reasonable question.

In fact, that’s exactly what Schindler’s digitally connected elevators do. Every minute of every day they send status updates back to Schindler support teams. Reporting on key operational parameters, these smart units can identify potential issues, diagnose the problem, and (where necessary) request a service callback.

That’s where Ohio-based Abby comes in. She engages Schindler’s worldwide network of Technical Operation Centers (TOCs) – central hubs that oversee and collate data from customers’ connected elevators – to monitor equipment in real time. Abby’s team works continuously and invisibly to leverage the latest elevator and Internet-Of-Things technology to prevent faults and reduce downtime.

"Digital service is all about knowing what customers need so we can keep them informed, and their equipment running with minimal disruption," she says. If we’re doing our job right, they don’t need to know we’re there…but rest assured, we are!"

Smart elevator service benefits

For building owners, the connected elevator is a game-changer, saving them time and money by maximizing ‘uptime’ while minimizing disruption. These units require fewer maintenance procedures (with many problems being resolved remotely). Their service response times are much faster (because they can call in the human experts as soon as a problem is identified). They’re faster to fix (because they can self-diagnose issues and recommend appropriate service measures) and provide sustainability benefits enabling building owners to do their bit to save the planet.

Cloud-powered elevator troubleshooting

The benefits of digitally connected escalators are only fully realized when the equipment is remotely monitored around the clock by experts. Specifically, experts like Abby, who can translate the data into actionable insights that enhance unit performance.

Abby’s network of TOC experts, based in 27 locations around the world, analyze data gathered via Schindler’s Remote Monitoring Platform from millions of units in a global data pool. This analysis drives rapid responses to urgent problems. If a remote fix is possible, it gets fixed remotely.

"That’s the power of the Remote Monitoring Platform," says Abby. "It’s a cloud-based system that helps us prioritize tasks to deliver faster time to service."

If a service technician is required, Abby’s team provides them with all the diagnostic data they need to deliver an efficient service. "There’s a real ‘hurrah’ moment in being able to tell a customer: we saw it, we told you about it, now just sit back and let us fix it," Abby adds.

She and her teams also take deeper dives into this ever-expanding pool of digital insight to help shape Schindler’s future products and services. Connected units enable the business to learn, to develop, and to future-proof their services.

This closed loop ecosystem of connected units at the customer end, remote monitoring at TOCs, and insights delivered to technicians in the field is the secret sauce of super-reliable, proactive service.

A preventive approach improves uptime

Connected elevators deliver commercial benefits. This is a fact. The financial impact of a broken elevator shouldn’t be underestimated. With unconnected units, elevator breakdowns typically go unnoticed by customers for over three hours after failure.

"Picture a big retail center," explains Abby. "If just one elevator goes down, customers may be prevented from shopping. This can potentially cost thousands of dollars per hour! We want to help businesses avoid that risk."

"With the TOC system and the Remote Monitoring Platform, we can stay ahead of problems. Not only do we detect faults as they happen to quickly resolve them, but we’re also often predicting them before they become an issue," she says.

In a process of continuous improvement, Abby and the other TOC teams are busy in the background using digital insights from connected units to streamline the service for customers and technicians, all of which leads to higher uptime. "It really blows customers’ minds when we send a technician out to them before they realize they need one!" she adds.

Providing owner insights

Schindler doesn’t keep all the crucial status data from connected elevators to itself. Building owners get vital information too. Abby’s team provides customers with an array of digital insights via the Schindler Ahead ActionBoard platform.

This wraps up all the important statistics, activities, and performance data from customers' elevators and escalators into a simple dashboard. "Customers love having all the information at their fingertips", confirms Abby. "What’s more, it's much easier to detect and solve issues quickly when everyone has a clear overview of their equipment."

With real-time actionable insights, Schindler Ahead ActionBoard helps the TOC prioritize tasks like performance checks and routine maintenance planning — and keeps customers informed at every step.

Greener elevators and escalators and a smarter tomorrow

Connected units deliver real sustainability benefits to building owners. Harnessing the performance insights they provide means Schindler can take preventive action to minimize faults and reduce on-site callbacks to the absolutely necessary.

In fact, Schindler’s analysis of this data shows that connected units can reduce callbacks by up to 37%*, with breakdowns resolved up to 34%* faster. This in turn means fewer site-visit emissions, which helps customers achieve green building credits.

With better service, less downtime and genuine sustainability credentials it’s that having connected elevator and escalator units has immediate and longer-term benefits, both for Schindler customers and for the planet.

What’s more, joining the digital revolution doesn’t necessarily involve a huge commitment or full equipment modernization. Abby explains: “A simple device hooked-up to existing units is sometimes all it takes for customers to gain access to all the benefits of connected services – now and in the future.”

Sounds like a great plan for all building owners.

*Compared to non-connected units.

Want to learn more about our services? Get in touch.