Maintenance Schindler Excellence
Our maintenance contracts are flexible in both features & options, for any brand and model. We offer a broad range of maintenance contracts, from the highly standardized all-in-one to the individually tailored to meet your specific building requirements, traffic patterns, equipment condition, and more.
Service contracts
We provide customers with a range of modular, tailored services, organised into four categories Sliver, Gold, Platinum, and Customised. All contracts can be extended with service options and are available for any elevator or escalator brand and model. Comprehensive or non-comprehensive contracts available.
Did you know?
We maintain the major brands. In fact, 50% of the Schindler maintenance portfolio consists of non-Schindler products or models.
Choose your contract
| Service contract type | Silver | Gold | Platinum | Customised |
|---|---|---|---|---|
| Regular maintenance visits as part of Schindler’s global methodology | ✓ | ✓ | ✓ | ✓ |
| (Oil & Grease) Periodic safety inspections to ensurefunctionality and performance | ✓ | ✓ | ✓ | ✓ |
| 24/7 Hotline and rescue service | ✓ | ✓ | ✓ | ✓ |
| Repair and spare parts (minor electrical) (*) | ✓ | ✓ | ✓ Customisable | |
| Repair and spare parts (mechanical) (*) | ✓ | ✓ Customisable | ||
| Schindler ActionBoard Pro | ✓ | ✓ Customisable | ||
| Customised service | ✓ Customisable |
(*) In accordance with the contract coverage agreement
Add our add-ons to extend the service
Schindler Preventive Maintenance
Regular equipment examination to ensure an excellent mobility experience.
Schindler Adaptive Maintenance*
A smart maintenance program that dynamically plans and schedules maintenance visits according to each unit’s condition and needs.
Schindler Perfomance Package
24/7 monitoring to enhance service reliability by Performance Reporting and Performance Notification.
Schindler ActionBoard
A freemium platform that provides an up-to-date overview of your connected units.
Schindler ActionBoard Pro
Harness the full power of the platform which enables instant and comprehsive performance overview with unlimited report downloading.
Schindler DigitalAlarm
The latest emergency alarm solution connects with up to 3 contacts and stays 24/7 to the Schindler Call Centre, ensuring passengers are always assisted when needed.
* Available in certain countries due to regulatory requirements.
Get in touch to schedule a pre-visit
Next steps
- We will contact you promptly to schedule a pre-visit.
- You receive a detailed report of the installation.
- We create a customized proposal.