• Elevators
    • Passenger elevators
      • Schindler 3000

        Our flexible passenger elevator solution that matches form with function. The perfect all-around passenger elevator for many different building types and uses.

      • Schindler 5000

        The Schindler 5000 passenger elevator integrates the latest technologies to deliver faster handling times for larger passenger volumes with optimum ride quality.

      • Schindler 6000

        The Schindler 6000 is our premium commercial elevator that combines the latest technology, high-end finishes, larger capacities and custom designs.

      • Schindler 7000

        Meet the Schindler 7000, our passenger elevator for high-rise buildings that exceeds the demanding specifications for tall structures.

    • Freight & other elevators
      • Overview

        We provide appropriate solution for freight, goods & special requirements with various types of bed, glass, panoramic & service elevator.

      • Schindler 2600

        Discover the Schindler 2600 freight elevator for warehouses, shopping centers or industrial facilities. It makes lifting heavy loads a lightweight task.

    • Modernization & upgrades
      • Overview

        Explore our comprehensive elevator modernization and building renovation solutions; engineered to enhance your elevator's performance and aesthetics.

      • ReStore solution

        Restore your elevator with our modernization solution which replaces critical electrical components to upgrade the efficiency and performance of your equipment.

      • ReNew solution

        Renew your elevator with our modernization solution including a new controller, inverter, fixtures, and machine upgrade to ensure a smoother ride experience.

      • RePlace solution

        Replace your existing elevator with our modernization replacement solutions. Enjoy improved equipment operation, plus digitally enhanced mobility.

      • Individual components

        Upgrade individual elevator components like drives and cabin doors to reduce operating costs, satisfy tenants and increase your long-term property value.

    • Destination control
      • PORT elevator

        PORT Technology provides passengers with the lowest possible times to their destinations with the best possible comfort.

    • Building Transit Solutions
      • Overview

        An innovative solution also known as the Building Transit Integrator (BuilT-In) that streamlines operation and information flows across multiple applications, from facial recognition to security access system and robot services

      • BuilT-In Facial Recognition

        By integrating Schindler Transit Management System with facial recognition, BuilT-In brings about a whole new level of convenience.

      • BuilT-In QR

        BuilT-In QR PORT Access is a proprietary Schindler solution that includes the ‘BuilT-In QR’ mobile app, PORT terminals, QR readers and BuilT-In Visitor Management System.

      • BuilT-In Robot Service Connection

        With BuilT-In integration robots can easily navigate busy building environments, place elevator calls to their destination floors, and request elevator status information.

      • BuilT-In Landing Destination Indicator

        Advertisements and infotainments are slowly slotting in every corner of the building, no matter on a TV, touch-screen device, elevator door etc.

      • BuilT-In API

        The agile, powerful API enables building management to effectively analyse data and handle daily operations, from biometric access control to robotics applications and real-time passenger tracking.

    • Digital Media Services
      • Overview

        Our digital media services make it possible to turn your elevators into communication platforms. New possibilities to advertise!

      • Schindler Ahead MediaScreen

        This in-car media solution for elevators provides relevant information to your passengers in real-time, with minimal effort and maximum attention.

      • Schindler Ahead SmartMirror

        Our new in-elevator multimedia experience will change the way passengers enjoy their elevator ride.

      • Schindler Ahead AdScreen

        We created the Schindler Ahead AdScreen to maximize your advertising effect with every elevator trip.

    • CleanMobility
      • Overview

        Explore our solutions that help keep elevators sanitary and safe.

      • ElevateMe

        Our new Schindler ElevateMe mobile application gives elevator passengers the control to interact with elevators using their smartphones.

      • CleanCall

        Our Schindler CleanCall lets passengers select their destination with a simple wave of the hand.

      • CleanCover

        Schindler CleanCover is an antibacterial protective film that covers elevator cabin surfaces that are often touched by passengers, such as the buttons, panels, and walls.

      • kNOw Touch

        kNOw Touch easily replaces conventional touch-based buttons with a sensor interface that requires no physical contact to activate.

      • PORT Technology & myPORT

        Visitors navigate their way through buildings equipped with Schindler PORT and myPORT using only their phone or personal access card.

      • UV CleanAir

        With Schindler UV CleanAir, the air in elevator cabins is sanitized and cycled more frequently and efficiently.

      • UV CleanCar

        Our Schindler UV CleanCar uses UV-C ultraviolet light to destroy bacteria and viruses in elevators reducing the risk transmission between passengers.

      • CleanSpace

        With Schindler CleanSpace, you can adjust the maximum load capacity in elevators to keep cars from becoming overcrowded.

  • Escalators & Moving walks
    • Escalators
      • Schindler 9300

        Enhanced safety features, energy efficiency, and space savings, the Schindler 9300 escalator defines state-of-the-art for moving people in commercial & public spaces.

      • Schindler 9700

        The Schindler 9700 escalator is the ideal mobility solution for large public spaces with high-traffic demands, like airports and train stations.

    • Moving walks
      • Schindler 9500AE inclined

        Developed with shopping malls in mind, the Schindler 9500AE inclined moving walk provides quiet and comfortable transportation from floor to floor.

      • Schindler 9500 horizontal

        Explore the Schindler 9500 horizontal moving walk, the ideal solution for public transportation.

    • Modernization
      • Overview

        Our professional and highly experienced technicians can modernize your escalators and moving walks from simply installing updated components to performing a full replacement.

      • Full replacement

        Upgrade your property by replacing your older equipment with new, cutting-edge Schindler 9300 or Schindler 9700 escalators or with Schindler 9500 moving walks.

      • InTruss

        The existing escalator/moving walk is extracted, keeping its truss in place. A new Schindler escalator or moving walk is assembled inside the existing truss.

      • Modernization kits

        Schindler offers modernization solutions in all areas: safety, energy consumption, and appearance, all designed to bring your escalators and moving walks up-to-date, quickly and easily.

    • Digital Media Services
      • Overview

        Utilizing the captive audience and dwell time, Schindler Digital Media Services will enhance the passengers experience with value adding content, information and entertainment.

      • Schindler Ahead AdSpot

        The urbanization of our world means we are traveling up and down a lot more frequently than ever before. So it is no surprise that our media is also going vertical.

    • CleanMobility
      • Overview

        At Schindler, we’re continuously developing solutions to help keep escalators and moving walks sanitary and safe.

      • Ultra UV & UV Pro

        Schindler Ultra UV and Ultra UV Pro help to keep handrails clean and reduce bacteria and viruses with an innovative and effective UV-C light system.

  • Services
  • Careers
    • Overview
    • Who we are
      • People

        Learn about the people, traditions, and values that motivate us to tackle the urban mobility challenges of the 21st century.

      • Inclusion and diversity

        Our global presence gives us access to the full spectrum of human diversity – reinforcing our ability to adapt and innovate.

      • Society

        Help us transform the world. We’re looking for driven professionals ready to solve society’s most pressing urban mobility challenges.

      • Our values

        Our values are the foundation of everything we do, and allow us to remain a leading global player in the elevator and escalator industry.

      • Facts and figures

        Discover the facts behind what makes Schindler a great company to work for.

    • Why Schindler
      • Compensation and benefits

        Discover more about Schindler employee compensation packages and benefits – competitive salaries are just the start!

      • Work-life balance

        Finding the right balance between work and life can be tough. We make it easier through flexible modern policies designed to meet diverse needs.

      • Training

        The key to maintaining Schindler’s proud legacy is by making sure that all our people – at every level – remain trained and ready.

      • International careers

        International assignments are a key part of how we develop our people. Grow your career internationally with Schindler.

      • Career development program

        Discover how we take our most talented young professionals on an international and multidisciplinary 6-year journey to help their careers flourish.

      • Awards and Accreditations

        Being employer of choice in all operating countries, we are fully committed to create desirable and inspiring working environment. Learn more about the latest milestones and recognitions.

    • Who we look for
      • Experienced professionals

        Whether you’re a lift technician or an engineer, we need people with experience and skill. Seasoned professionals make our elevator service company great!

      • Students and graduates

        Explore the extensive possibilities for students and recent graduates at Schindler.

    • Open positions
  • Segments
  • References
  • Innovations
  • News and media relations
  • About us
Get in touch

Meet Li-qun: How to maintain a multi-brand portfolio of elevators and escalators

It may surprise you to know that Schindler doesn’t just oversee the operation of its own elevators and escalators. In fact, thousands of building owners around the world choose Schindler for maintenance, even when they use other manufacturers’ equipment. A reputation for providing seamless, low-profile services that minimize passenger disruption makes Schindler a world elevator and escalator maintenance leader.

The Schindler personnel responsible for looking after these multiple brands of equipment are known, sensibly, as the multi-brand team. As an experienced Project Manager within this group, Li-qun Meng is very clear about their mission: "Although the elevators or escalators themselves may vary considerably, our focus doesn’t. We’re there to help every customer get maximum uptime and minimum disruption."

"Every single unit we oversee, whether installed by us or a third-party manufacturer, receives the same level of high-quality service and safety assurance."

But staying on top of best practice for every manufacturer’s equipment, as well as any technological advances industry-wide, is surely a monster job? How is it possible?

Li-qun has the answers.

Evolving expertise

"It is a big job," explains Li-qun. "Third-party (non-Schindler) units comprise around 45% of Schindler’s global maintenance portfolio. This means we have to equip our service force in every region with the tools, the knowledge and the confidence to deliver multi-brand service excellence."

It starts with great training. Service technicians have to continually update their knowledge to keep delivering service excellence on every brand Schindler maintains. Ongoing technical training that makes use of the most advanced technology is the key to technicians delivering efficient elevator and escalator maintenance.

At Schindler, this training is delivered by expert master trainers through the multi-brand Service Training Academy.

Realistic elevator simulators for every major non-Schindler brand are integral to this training. "Working on the simulators helps our teams prepare and practice on different units with no disruptive downtime," Li-qun explains. "And we’re increasingly delivering remote technical training to ensure our teams can learn and share expertise wherever they are."

Shared expertise

Schindler has a global network of technical specialists whose combined expertise is readily available to maintenance teams. But thanks to the painstaking work of Li-qun and his colleagues, Schindler field maintenance technicians also have instant access to thousands of technical documents on third-party systems.

With this vast library of knowledge available to them wherever they are, field technicians can arrive on-site with easy access to all the maintenance and troubleshooting instructions they need.

"With the more modern units, our technicians also connect directly to third-party systems, check their status and error logs, and resolve issues just as efficiently as they do for Schindler equipment. All of this information is collated centrally and is used to improve the efficiency of any future callbacks, anywhere in the network. It all helps buildings run more smoothly, with passengers experiencing fewer disruptions to their daily lives", explains Li-qun.

Connected expertise

This last point brings us to the future of successful multi-brand service – digitally connected elevators and escalators. Schindler is at the forefront of using data provided by these digitally enabled mechanisms to identify, diagnose, and address any issues with the equipment.

Schindler monitors and analyzes this data at its Technical Operation Centers (TOCs), translating it into actionable insights and preventive maintenance that maximize uptime. This approach is entirely brand agnostic. If the unit provides data for remote monitoring, the TOC can use it to provide an enhanced service – irrespective of the manufacturer.

"The TOC can see what’s happening in real time with every connected elevator in the world. This means faster response times for callbacks (sometimes before customers even know there’s an issue) and less disruption and downtime on all the equipment we maintain."

The pace of expansion into the connected, digital era is accelerating everywhere. And Li-qun and his team are ready, willing, and able to ensure their customers, whichever elevators or escalators they use, receive maximum benefit from this digital revolution.

The secret to multi-brand elevator and escalator maintenance

Actually, it’s not really a secret, it’s pretty simple: great teams and great technology. That’s what it takes to deliver multi-brand customer service excellence. Which is what it all comes down to for Li-qun and his colleagues: "The most important thing is to give passengers a reliable, uninterrupted service. Our service technicians worldwide have the confidence and the tools to deliver the same professional excellence for Schindler and non-Schindler units," he concludes.

Want to learn more about our services? Get in touch.