• Elevators
    • Passenger elevators
      • Schindler 3000

        Our flexible passenger elevator solution that matches form with function. The perfect all-around passenger elevator for many different building types and uses.

      • Schindler 5000

        The Schindler 5000 passenger elevator integrates the latest technologies to deliver faster handling times for larger passenger volumes with optimum ride quality.

      • Schindler 7000

        Meet the Schindler 7000, our passenger elevator for high-rise buildings that exceeds the demanding specifications for tall structures.

    • Freight & other elevators
      • Overview

        We provide appropriate solution for freight, goods & special requirements with various types of bed, glass, panoramic & service elevator.

      • Schindler 2600

        Discover the Schindler 2600 freight elevator for warehouses, shopping centers or industrial facilities. It makes lifting heavy loads a lightweight task.

    • Modernization
      • Overview

        Our modernization solutions are expertly designed to improve your elevator's reliability, safety, performance, and energy efficiency.

      • Schindler 6300

        Easy to plan, fast to install. The Schindler 6300 is the out-of-the-box elevator modernization replacement for residential and commercial buildings.

    • Destination control
      • PORT elevator

        PORT Technology provides passengers with the lowest possible times to their destinations with the best possible comfort.

    • Building Transit Solutions
      • Overview

        An innovative solution also known as the Building Transit Integrator (BuilT-In) that streamlines operation and information flows across multiple applications, from facial recognition to security access system and robot services

      • BuilT-In Facial Recognition

        By integrating Schindler Transit Management System with facial recognition, BuilT-In brings about a whole new level of convenience.

      • BuilT-In QR

        BuilT-In QR PORT Access is a proprietary Schindler solution that includes the ‘BuilT-In QR’ mobile app, PORT terminals, QR readers and BuilT-In Visitor Management System.

      • BuilT-In Robot Service Connection

        With BuilT-In integration robots can easily navigate busy building environments, place elevator calls to their destination floors, and request elevator status information.

      • BuilT-In Landing Destination Indicator

        Advertisements and infotainments are slowly slotting in every corner of the building, no matter on a TV, touch-screen device, elevator door etc.

      • BuilT-In API

        The agile, powerful API enables building management to effectively analyse data and handle daily operations, from biometric access control to robotics applications and real-time passenger tracking.

    • Digital Media Services
      • Overview

        Our digital media services make it possible to turn your elevators into communication platforms. New possibilities to advertise!

      • Schindler Ahead MediaScreen

        This in-car media solution for elevators provides relevant information to your passengers in real-time, with minimal effort and maximum attention.

      • Schindler Ahead SmartMirror

        Our new in-elevator multimedia experience will change the way passengers enjoy their elevator ride.

      • Schindler Ahead AdScreen

        We created the Schindler Ahead AdScreen to maximize your advertising effect with every elevator trip.

    • CleanMobility
      • Overview

        Explore our solutions that help keep elevators sanitary and safe.

      • ElevateMe

        Our new Schindler ElevateMe mobile application gives elevator passengers the control to interact with elevators using their smartphones.

      • CleanCall

        Our Schindler CleanCall lets passengers select their destination with a simple wave of the hand.

      • CleanCover

        Schindler CleanCover is an antibacterial protective film that covers elevator cabin surfaces that are often touched by passengers, such as the buttons, panels, and walls.

      • PORT Technology & myPORT

        Visitors navigate their way through buildings equipped with Schindler PORT and myPORT using only their phone or personal access card.

      • UV CleanAir

        With Schindler UV CleanAir, the air in elevator cabins is sanitized and cycled more frequently and efficiently.

      • UV CleanCar

        Our Schindler UV CleanCar uses UV-C ultraviolet light to destroy bacteria and viruses in elevators reducing the risk transmission between passengers.

      • CleanSpace

        With Schindler CleanSpace, you can adjust the maximum load capacity in elevators to keep cars from becoming overcrowded.

  • Escalators & Moving walks
    • Escalators
      • Schindler 9300

        Enhanced safety features, energy efficiency, and space savings, the Schindler 9300 escalator defines state-of-the-art for moving people in commercial & public spaces.

      • Schindler 9700

        The Schindler 9700 escalator is the ideal mobility solution for large public spaces with high-traffic demands, like airports and train stations.

    • Moving walks
      • Schindler 9500AE inclined

        Developed with shopping malls in mind, the Schindler 9500AE inclined moving walk provides quiet and comfortable transportation from floor to floor.

      • Schindler 9500 horizontal

        Explore the Schindler 9500 horizontal moving walk, the ideal solution for public transportation.

    • Modernization
      • Overview

        Our professional and highly experienced technicians can modernize your escalators and moving walks from simply installing updated components to performing a full replacement.

      • Full replacement

        Upgrade your property by replacing your older equipment with new, cutting-edge Schindler 9300 or Schindler 9700 escalators or with Schindler 9500 moving walks.

      • InTruss

        The existing escalator/moving walk is extracted, keeping its truss in place. A new Schindler escalator or moving walk is assembled inside the existing truss.

      • Modernization kits

        Schindler offers modernization solutions in all areas: safety, energy consumption, and appearance, all designed to bring your escalators and moving walks up-to-date, quickly and easily.

    • Digital Media Services
      • Overview

        Utilizing the captive audience and dwell time, Schindler Digital Media Services will enhance the passengers experience with value adding content, information and entertainment.

      • Schindler Ahead AdSpot

        The urbanization of our world means we are traveling up and down a lot more frequently than ever before. So it is no surprise that our media is also going vertical.

    • CleanMobility
      • Overview

        At Schindler, we’re continuously developing solutions to help keep escalators and moving walks sanitary and safe.

      • Ultra UV & UV Pro

        Schindler Ultra UV and Ultra UV Pro help to keep handrails clean and reduce bacteria and viruses with an innovative and effective UV-C light system.

  • Services
  • Careers
    • Overview
    • Who we are
      • People

        Learn about the people, traditions, and values that motivate us to tackle the urban mobility challenges of the 21st century.

      • Inclusion and diversity

        Our global presence gives us access to the full spectrum of human diversity – reinforcing our ability to adapt and innovate.

      • Society

        Help us transform the world. We’re looking for driven professionals ready to solve society’s most pressing urban mobility challenges.

      • Our values

        Our values are the foundation of everything we do, and allow us to remain a leading global player in the elevator and escalator industry.

      • Facts and figures

        Discover the facts behind what makes Schindler a great company to work for.

    • Why Schindler
      • Compensation and benefits

        Discover more about Schindler employee compensation packages and benefits – competitive salaries are just the start!

      • Work-life balance

        Finding the right balance between work and life can be tough. We make it easier through flexible modern policies designed to meet diverse needs.

      • Training

        The key to maintaining Schindler’s proud legacy is by making sure that all our people – at every level – remain trained and ready.

      • International careers

        International assignments are a key part of how we develop our people. Grow your career internationally with Schindler.

      • Career development program

        Discover how we take our most talented young professionals on an international and multidisciplinary 6-year journey to help their careers flourish.

      • Awards and Accreditations

        Being employer of choice in all operating countries, we are fully committed to create desirable and inspiring working environment. Learn more about the latest milestones and recognitions.

    • Who we look for
      • Experienced professionals

        Whether you’re a lift technician or an engineer, we need people with experience and skill. Seasoned professionals make our elevator service company great!

      • Students and graduates

        Explore the extensive possibilities for students and recent graduates at Schindler.

    • Open positions
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Meet Marek: How data combined with expertise can overcome complex elevator maintenance issues

"Every elevator is unique, like a human being. Each unit or installation operates in different situations and environments, and has different footfall and user habits." So explains Marek Kunert – one of the world’s leading elevator engineers. It’s why, he explains, every elevator needs individual care and attention to minimize customer disruption.

According to the award-winning Schindler Global Field Support Expert, the individual nature of each machine has a huge impact on the approach needed to maintain elevators. In many ways, the difficulties associated with managing each unique unit is a key reason for the downtime so many elevators across the world are subject to.

But the good news is we are entering an age in which this individualized care is becoming far easier to manage. Much of this is thanks to the new era of connected elevators, and the condition and performance insights these elevators offer maintenance teams.

Delivering individual elevator service on a global scale

Marek works within Schindler’s Global Field Support team, which sits at the pinnacle of Schindler’s technical support function. Marek and his colleagues troubleshoot and solve complex elevator problems for customers around the world.

The Swiss native, along with his team, are always available to give Schindler’s network of technicians and engineers remote assistance. They also fly out – sometimes at a moment’s notice – to repairs and installations on large projects. Marek even has a professional reputation that has prompted international colleagues to request having their picture taken with him!

So what does he think it takes to maximize uptime of elevators to levels never seen before on a global scale? "Firstly, you need to have experienced, well-trained people with a lot of know-how," says Marek. "You need a deep focus on helping your customers. And you need to use the data from connected elevators to get ahead of any problems proactively."

500 years of experience (and expertise)

There are 20 people, with a combined elevator experience of more than 500 years, in Marek’s team. This extraordinary level of expertise is vital in ensuring the vast network of Schindler (and third-party) units can deliver an uninterrupted service for their customers.

Their work includes regularly providing colleagues with any related training for future problems, and even feeding maintenance issue information to Schindler Research & Development (R&D) to help shape future developments.

As the years have gone by, the increased availability of performance data from elevators has supported their efforts to keep elevators running across the world.

Customer care in the DNA

"MTBC, MTBC! That’s all we’re talking about all of the time!", laughs Marek. For those who are not expert elevator engineers, Mean Time Between Callback is a key performance indicator measuring how long on average an elevator operates before requiring a maintenance call.

The higher the MTBC, the lower the customer disruption. The higher the MTBC, the better job Marek and his colleagues are doing at preventing elevator issues before they occur. And make no mistake, coming through for the customer is a big deal for the Global Field Support team. "This customer focus is so deeply ingrained in our department. Our daily goal is to support every kind of customer, to make them happy. That's just in our DNA", explains Marek.

Connected elevators = preventive maintenance = increased uptime

Installing digitally connected elevators leads to fewer breakdowns, faster service response times and enhanced preventive maintenance. Schindler being Schindler, there are preventive maintenance processes for non-connected elevators, too – but the advantages of connectivity are clear. The insights provided by sensors on Schindler units are crucial. So is the role played by Schindler’s Technical Operations Centers across the world. They collect and analyze this data, and ensure Schindler’s service teams stay up to date with the latest information. Problems on units can also be solved remotely.

As Marek explains: "We can monitor data from connected elevators 24/7. We can set automatic notifications for specific errors or breakdowns. We can even detect problems and react in advance (and in the background) – often before the customer even knows an issue exists." This all leads to unprecedented levels of reliability and uptime.

Every piece of data from every error log from every connected elevator is collected, analyzed and used to prevent future disruptions – from training through to product design. In Marek’s words: "It’s very powerful and it’s the future."

Want to learn more about our services? Get in touch.